Having been robot-wrangling for a solid year now, I continue to feel like they give me superpowers. However, like all of us, I have a front-row seat to increasingly attractive garbage the robots are capable of generating at scale. I like to…

In our 101st episode, we kick off a new era of episode titles as your best engineer becomes the interim manager of their own team — delegation, one-on-ones, the three-year rule, a visit from Chili Palmer, the Cadillac of minivans sale…

I’ve used Claude quite a bit for both the upcoming new book and the next edition of Managing Humans. I wrote the entire book, but, as I’ve done for years, I’ve used the robots for editing, research, and data wrangling. Whe…

Some of you are already preparing for the salary and performance review discussions at the end of the year. (Or the beginning of next year.) Good for you, for preparing this early. You have a chance of doing a great job. However, there are …

My podcast this week is from the Continual Planning book. Enjoy! (I use a frame to embed the podcast into this post. Some RSS readers and some email clients do not show that. If you see nothing after “The Podcast,” please click through to t…

How often does your team conduct a retrospective? If you’re like most of my clients, not often enough. When I ask why the team doesn’t retrospect at least once every couple of weeks, these teams tell me many reasons: They don&#8…

This scene was cut from my new book Premeditated Culture. Sometimes the best stuff is on the cutting room floor. —- Samuel Pierce felt it was his duty, as Chairman of the Board, to make sure the new CEO was grounded in reality. &#8220…

I originally published this conversation in 2015, ten years before SWA started to charge for luggage. —- “But, we have an airline to run,” Samuel continued to object. “As chairman of the board, it is my primary respo…

“Yes, my work instructions were very clear, but we still had re-work on the back end. Like the team didn’t listen to what I told them. Even after I had them repeat the instructions back to me. I am a new manager to this team, bu…